Wednesday, September 25, 2013

I'm Moving

I'm moving, it's true.  No, it's not to another city or state, but to another blogsite.  It's time this working mama grows up and moves on over to wordpress.  Something to do with SEO or another fancy marketing acronym that I should know a whole lot about, but will frankly always be a student of. 

So, here are the new digs.  I've tried to bring all of the posts over, so while I will run this one in parallel for a little while, I'm hoping to transition fully as soon as possible.

For all you followers and friends, please come visit me in the new neighborhood.  New URL, same wonderings. 

I get lonely.  Come on by and say hello!

Thursday, September 12, 2013

A Boy and a Blue Balloon

This morning, I had the honor to be a small part of something special.

After rolling out of bed before the sun came up, I was pretty tired.  So were the hundred or so fellow travelers I shared Southwest Airlines Flight #150 with this morning on the way to Sacramento.   Engrossed in our smartphones, on auto pilot, we picked up our bags and began to exit the plane.  That's where the magic began. 

As I stepped out the door and onto the jetway, I glanced up and saw a blue balloon taped to the wall.  Odd, but not remarkable.   Then, there was another.  And another.  In fact, the jetway walls were lined with bright blue balloons - far too many to count.  Confused, I stopped.  So did everyone else. I heard our flight attendant bristling with excitement, lining up the pilots and prepping them for photos and the surprise.  And there, nestled amongst it all was a sign - "We're honored to help!  Yay, Mason!"  As my dazed companions and I got moving again, I was struck by the bright smiles on the faces of the flight attendants, the crew, the passengers... and me. 

I have no clue who Mason is.  I don't know his story.  I overheard that he was headed to Orlando, so I think he is a child, but why is he going there? What made this trip so special that a team pulled together to create a thing of such joy for him, for themselves and for all of us who were brief witnesses to the moment?   

The background of his story may be bright or perhaps tragic.  At the end of the day, it doesn't matter.  What hit home for me is how someone on that flight crew cared deeply about someone they barely knew, had an idea and led others with love. 

The notion of love in leadership may be controversial.  As we build our careers, we focus on learning the ropes, connecting the dots, generating the ROI and building a great strategic plan.  Those are all necessary components to any great business.  But where is the love?  Where is the emotional connection that is so fierce, so deep and so passionate that it leads you to chase dreams, move mountains and inspires others to follow?  Data, metrics and business plans provide a framework for any good enterprise.  Companies and leaders become great though when they inspire people to believe, to get uncomfortable, to go out on a limb and to give.  We have to take that risk and bring love into the equation.  It's love for the company, it's culture, it's team and its customers.     It's spending the time to get to know someone else's dreams, what they want to achieve, and then committing full force... being there to help them achieve that dream.  It's investing in what's in it for someone else.  It reaps greater rewards for the giver than you can ever accrue for.  Even more, it reaps rewards for your team as they invest emotionally.  They go father, reach higher, work harder and smile wider.  They've shared the joy. 

I still don't know Mason and his story.  I think it's better that way.  What I do know is that Mason was a king this morning, and whatever mountain he may need to climb, he is stronger today and has a hundred strangers cheering him on from the sidelines.  I'm among them.   

Traveling on business has its perks.  Frequent flier programs can get you a window over an aisle, free wifi and sometimes, a front row seat to greatness. 

How can you lead your life with love today?  Who will be your Mason?

Tuesday, August 27, 2013

Celebrate Yourself

Get ready to get your groove on!

Every day, you have choices to make.  

You may choose what you want to focus on for the day, which road to take to the office or what issue you want to tackle.  Making your decision, you start your day and – with focus and effort – you accomplish things.  You get a win.  One small one might roll into another, and then another.  And at the end of the day, you’re proud of what you’ve achieved.  You want to share the good news and celebrate it, so you call your coworker, friend or (insert a person here).  The news tumbles out in one excited jumble.  And how does the other person react?

Perhaps they’re as thrilled as you are, and you both are off to the races.  Most likely though, they are happy for you – but maybe not as happy as you hoped they’d be.  Or just maybe, they have a different take on your day.  Maybe they don’t see your win as a “win” after all.  Now, how do you feel?  Are you deflated?  Confused?  Let down?  Are you still as excited as you were before?  Does some of that joy come out of your voice, and do you move quickly on to the next chore on your to-do list?

People crave connections.  We’re social beings.  While I might be an introvert or you might be an extrovert, we all want to be understood.  Seen.  Validated.  Appreciated.  We look outward for reinforcement of whom we believe we are inside.   Our self-worth, whether its at the office, at home or in a relationship, may somehow be defined by what you see reflected back at you by another person. 

I say you are selling yourself short.  When you accomplish something good, you know in your heart that you have.  You can feel it in your bones.  You’ve done great work, hit a goal or laid the foundation of a great future, and you know it.  Feeling proud of yourself is a good thing, yet so many people get that pride of accomplishment confused with hubris.  Instead of believing in the work they’ve done, they feel guilty, so they turn outward for validation – for “approval” to be proud – and find themselves disappointed.  Their friend is distracted, thinking about their own issues, and not providing the feedback you want or “need.”

Positive feedback is a good thing, but there’s no guarantee you will get it.  That doesn’t diminish the moments when you know you’ve made a difference.   Hubris is one thing.  Overt or excessive pride with no true accomplishment, that’s another story for another time.  You know it when you’ve done something good.  That’s a feeling that’s weighty, sits deep and resonates.  You don’t need anyone else’s permission to celebrate your job well done.  Throw back those curtains of self-doubt and celebrate yourself.  Then do more great work, and celebrate again tomorrow.  

In fact, everyday you can choose to accomplish something great and celebrate it again.  You deserve it, and your friends – those true ones – probably know a good party when they see it.  They won’t want to miss out on this one.

Friday, August 16, 2013

Agents in the Zombie Nation


It’s Friday, and I have that “Friday feeling.” After the work week adrenaline rush, I’m spent.  Mentally and creatively fried actually.  I need to recharge my creative juices.  And what did I come home to?

Both of my boys were bouncing off the walls, full of energy.  Trying to calm the storm, I asked them about their day.  Luke (my 3 year old) shared with me that he and Olivia played “Agents” at school, and promptly began to demonstrate the main point of the game: press yourself against a wall, look around furtively, then run and hide around a corner.  Pretty fun at 3. But not nearly as fun as playing “Zombies” I soon learned, as my 5 year old lurched up and down the hall, moaning and dialing his “Zombie Mom and Dad” on an invisible phone.  Soon, Agent Zombie Mom was lurching up and down the hall as well, singing “Secret Agent Zombie” (I know you can hear the tune in your head) at the top of my lungs.

How many times have you watched children play?  It’s a trip.  Toys are nice, but every parent knows that if you give a kid a cardboard box, it’s going to become a tent, then a train, then a cave, a boat or a turtle shell.  And when two children meet for the first time, after a few minutes they’re best buddies climbing a pirate ship or on a great adventure.  Creativity flows freely.  Their minds know no bounds.  There are no limits or obstacles to what they will create with their imagination.  Their dreams are big and loud.  It’s beautiful.  You dreamed loudly too, and so did I.

And somewhere along the way, as you get older, the dreams get quieter.   They’re a little smaller.  You may lose that reckless abandon or your dreams are more cautious.  You may be afraid to try.  You tell someone that you can’t sing or don’t dance well.  You can’t draw.  You don’t like your hair.  You’re not creative.  Whatever your personal “can’t” is, it follows you.   It saps you.  It drains you, and you end up with that “Friday feeling”… looking for a recharge, but why?

Someone along the way told you “you can’t.”  And it was probably someone older than you were – someone trapped in that Friday feeling – and it got passed on to you.  Now, you pass it on.  But I say “you CAN.” 

You can sing.
You can dance.
You can draw, and you can dream.

You are creative, if you give yourself permission to be you.  Give yourself permission to try, to make mistakes, to be embarrassed or scared or frustrated.  Move through that frustration and move on.  Even if the Friday feeling starts dragging you down, your mind is still powerful.  You are a creative being with endless energy.  I know you are.  After all, you were a kid once, and so was I. 

When I was young, the floor was hot lava.  The couches were islands which we leapt across to be safe (sorry, Mom).  The bed was a raft that we were sailing down the Mississippi.  And tonight, I was an Agent in the Zombie Nation – so energized from letting the day go that I had to sit down and write this.

You can.  You can.  You can.

Friday, July 26, 2013

Finding Answers


“Take the attitude of a student, never be too big to ask questions, never know too much to learn something new.”  Og Mandino

When you begin a career or a relationship, you begin as a student.  You have a manager or a mentor who teaches you the ropes.  You discover who they are.  You ask questions, study books and learn as much as you can about the field you have chosen.  You make mistakes, learn from them and move on to the next lesson. 
And time goes by. 

You get more opportunity.  Becoming more experienced and more knowledgeable, you rise through the ranks. 
And years go by. 

One day, you turn around and find that you have become the teacher… the mentor.  People ask you questions.  They learn and you lead.
And leadership can be lonely.  There’s not a lot of positive feedback.  Sometimes, it feels like you give more than you receive, and you are still grateful to do it.  Perhaps you feel unappreciated or bored.  You love your opportunity, but yearn for something more.  You’ve stopped asking all the questions, because you know most of the answers about your business.  So you begin to search for new questions to ask, new lessons to learn and new places to grow.

I’ve spent a long time learning what I know.  I run my piece of the business, and at times, it seems quite easy.  I’ve felt restless.  I’ve been searching.  At times, I’ve felt unappreciated or undervalued.  (Don’t we all sometimes?)   I still ask questions, but not as often as I did before.  And yesterday, I was reminded how valuable – no, how critical – it is to always remain a student, not only of your business but also of your life.
Positive change is coming for our Company.  Yesterday, I began to share it.  I reached out to each of my team members to discuss the change, the implications and the opportunities.  The focus of each call was to talk about what this meant for them.  I learned what it meant for me. 

I thought I knew who I was and what I did.  I thought I understood my relationship with each of them.  But we only see ourselves through our own eyes.  You don’t know who you are in someone else’s eyes until you ask.  Frankly, I didn’t really ask as I made each call.  That wasn’t on my agenda.  I “knew” my answers, until my students schooled me yet again.   And as I spoke with each of them and learned who they believe I am, I was floored, humbled and deeply moved.
I’ve been feeling unseen, unappreciated for a while.  But that wasn’t the truth.  It was what I saw in the mirror – a one way dialogue with myself.  My team… my friends… reminded me that communication is a two way street.  If you want to know how people feel about you, then ask.  If you want to know what you’ve taught them, ask.  If you want to know what you mean to them, ask.  And if you want to find out what you still have to learn from them, just ask.

There was a hole in my heart, and my team filled it.
There was a question in my mind, and my team answered it… and more.
They created new questions for me, and taught me that I still have a lot to learn.

I am grateful.

Monday, July 15, 2013

Thoughts on Theft and Things

My truck was broken into last week as I ate dinner with a friend.  I'd just returned from a business trip, so I had a lot of stuff with me: favorite clothing, my computer, headphones etc.      While I am angry that someone felt the need to do something like this, it's the loss of one particular item that I cannot let go of: my iPod.

My iPod was tragic.  It was a second generation model that I have had easily for almost 8 years or so, battered, slightly malfunctioning and filled with the music that I adore.  I have staunchly avoiding upgrading each time something better comes out.  I want to stick with what I know works.  Yes, it has been on the fritz, but it is mine.  Each song represents a memory, a time in my life that I cannot recover, just as I cannot rebuild that music catalogue as it was on that machine.  It was set up in a certain way.  I knew its quirks.  It was safe, dependable, loved and all mine.  It was my past and present.  It is not my future though.

Losing something is never easy.  You spend time looking back, looking around and looking at the loss.  You weren't ready for it, weren't prepared.  But that doesn't mean it's not the right time to let go... to move on.

Things are just that: things.  They are possessions that ultimately possess you, if you let them.  They can hold you back with a tune that is familiar, safe and beloved.  But a thing is just a thing after all.  It has no emotions.  Rather, it acts as a mirror, reflecting back at you only that which you allow it to.  The same goes for life.  Life, career, today... it can be safe, loved and a good place to be.  Or it could be holding you back as well.  Are you leading your own life today, or are you allowing "things" to possess you - to keep you from moving forward, moving up or moving on?

Letting go is hard.  I miss my iPod.  I am angry.  I am sad that its gone, and have to face the fact that it will never be again. I am moving through my emotions - moving on.  There will be another iPod, another opportunity to create new memories and new magic.  I will build the next play list of my life.  While the old one feels like it is gone too soon, perhaps instead it is gone at the perfect time.  Someone else will love that iPod and fill it with their songs and their memories.  They will make it new again, just as I make mine new again.

Someone told me once that "you are a slave to what you own."  Possessions... these things.   They shall not possess me any more.

Today, what is holding you back?  What will hold you down no more?

Tuesday, July 9, 2013

Just Push Pause


Go ahead.  Make your day.
We got great news at work today – news that is going to make create amazing opportunities for our Company.  News like this also creates an amazing amount of work upfront when you are in marketing.  Your communication plan kicks into high gear.  There are internal memos, conference calls, press releases, phone calls to clients – you name it.  And it all rests on your head.  Time is of the essence, so you want to focus on it completely. 
Unfortunately, what do you do when you get the news sitting in a hotel room in Seattle, far away from it all and already committed to an event that you can’t back out of?

That was my morning.  I was excited and feeling the heat.  After knocking down a few conference calls, I headed out the door – grumbling that I was in the wrong place at the wrong time, doing the wrong thing.  I made call after call on the 30 minute drive to the event, sat in my car and made a few more calls and then begrudgingly went off with a smile on my face to do something I felt was a “waste of time” when I ought to be doing something “more important.”
And a funny thing happened as I cranked my way through the first hour of the meeting: I started to relax.  Standing under the sun on the side of a hill, I stopped thinking about what used to be, what I needed to do today or the million things on the to-do list tomorrow.  Instead, for a few precious hours, I let myself BE.  I looked around, saw how beautiful the world around me was and allowed myself to laugh, to enjoy it and just to be grateful for the moment.  I just pushed Pause on work and let life in.

Today, that’s a hard thing to do.  We work longer hours and do more for less.  We make lists: the workday list, the grocery list, the chore list and more.  We rush through the day, checking things off the list, adding something else to the list, looking down and rarely looking up.  We ask for permission from our bosses, our spouses and ourselves for a few hours off and may feel guilty when we do.  But stopping for an hour or a day doesn’t stop our forward momentum.  It doesn’t stop us.  The world keeps turning just as the song keeps playing, even if you push pause for a little while.
Push Pause.  Work hard, yes.  But don’t forget to enjoy today.